1. Introduction
Welcome to IngestGPT (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, which allows you to upload, process, and interact with various types of content including PDFs, YouTube videos, podcasts, and web pages.
By using IngestGPT, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your email address, name, and password (encrypted).
- Content You Upload: We process the content you upload, including PDFs, video URLs, audio files, and web page links. This content is processed to enable our AI features but is not permanently stored unless you choose to save it.
- Communication Data: Information you provide when contacting our support team or participating in surveys.
2.2 Automatically Collected Information
- Usage Data: Information about how you use our service, including pages visited, features used, and time spent on the platform.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage patterns. See our Cookie Policy for more details.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our services, including processing your uploaded content and enabling AI-powered features.
- Account Management: To create and manage your account, authenticate you, and process transactions.
- Communication: To send you service-related notifications, updates, and respond to your inquiries.
- Analytics: To analyze usage patterns, improve our services, and develop new features.
- Security: To detect, prevent, and address technical issues, fraud, and security threats.
- Legal Compliance: To comply with legal obligations and enforce our terms of service.
4. Data Storage and Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
- Secure Storage: Your data is stored on secure servers with restricted access.
- Content Retention: Uploaded content is not permanently stored unless you explicitly save it. You can delete your content at any time, and it will be removed from our systems.
- Access Controls: Only authorized personnel have access to your data, and only for legitimate business purposes.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our platform, conducting business, or serving users, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with your explicit consent or at your direction.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information and uploaded content.
- Portability: Request transfer of your data to another service.
- Opt-Out: Opt out of certain data processing activities, including marketing communications.
- Cookie Preferences: Manage cookie settings through your browser or our cookie preferences.
To exercise these rights, please contact us at privacy@ingestgpt.com.
7. Children's Privacy
Our service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: